Last Updated: 18 June, 2026

Welcome to Veybourne ("we", "us", "our"). These Terms govern your use of www.veybourne.com and any purchases made through our website (the "Services"). By accessing or using our Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not use the Services.

 

1. Access & Eligibility

You confirm that you are at least 18 years old or the age of majority in your jurisdiction. You agree that the information you provide (contact, billing, shipping) is accurate and complete. You are responsible for keeping your account login details secure.

 

2. Products

We aim to display product information, descriptions, and colours as accurately as possible. However, variations may occur due to device settings or manufacturing differences. We may modify, limit, or discontinue products at any time without notice.

 

3. Orders

By placing an order, you make an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is deemed accepted when payment has been successfully processed and you receive an order confirmation email. If we must cancel or amend your order (e.g. out of stock, pricing error), we will contact you using the details provided at checkout. If payment has been taken and we cancel, you will receive a full refund. Purchases are intended for personal use only and not for resale.

 

4. Prices, Taxes & Billing

Product prices are shown in GBP. As a French Sole Proprietorship (Entrepreneur Individuel), we are not registered for VAT under Article 293 B of the French General Tax Code, and no UK or French VAT is charged on your order. The price you see at checkout is the final price you pay to us. You agree to provide accurate billing information and authorise us to charge your chosen payment method for all orders placed via our website.

 

5. Shipping & Delivery

Shipping is provided in accordance with our Shipping Policy. Most orders arrive within the stated window. We are not responsible for delays caused by events beyond our reasonable control (e.g. carrier delays, weather, strikes). Please refer to our Shipping Policy for full details regarding processing times, delivery estimates, tracking information and shipping conditions.

6. Returns & Refunds

Returns and refunds are handled according to our Refund Policy, which forms part of these Terms. Nothing in these Terms affects your statutory rights under consumer law.

7. Intellectual Property

All content on www.veybourne.com – including text, images, graphics, logos, and layouts – is owned by Veybourne or its licensors. You may use the Services for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, or create derivative works without our prior written consent. All trademarks, product names, and designs remain the property of their respective owners.

 

8. Third-Party Tools & Links

We may provide access to third-party tools or link to third-party websites. Use of such tools or sites is at your own risk. We are not responsible for their content, terms, or policies.

9. Relationship with Shopify

Our store is hosted on Shopify. Shopify provides the e-commerce platform but is not a party to your contract of sale with us. All purchase, delivery, refund, and support obligations are solely between you and Veybourne.

10. Prohibited Uses

You agree not to use the Services: for any unlawful purpose; to violate any applicable laws or regulations; to infringe upon our or others' intellectual property rights; to transmit malicious code, malware, or harmful content; to collect personal information of others without consent; to interfere with or disrupt the operation of the website.

We may suspend or terminate access if we suspect misuse.

 

11. Disclaimer of Warranties

Except where required by law, the Services and products are provided on an "as is" and "as available" basis. We do not guarantee that the website will be uninterrupted, timely, secure, or error-free.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability for: death or personal injury caused by negligence; fraud or fraudulent misrepresentation; any rights you may have under consumer law.

To the fullest extent permitted by law, our total liability for any loss or damage arising out of or in connection with your use of the Services or any product purchased is limited to the amount you paid for the relevant product.

 

13. Indemnity

You agree to indemnify and hold harmless Veybourne, its officers, employees, and agents from any claims arising out of your breach of these Terms or misuse of the Services, except where caused by our own negligence or wrongdoing.

 

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.

 

15. Governing Law & Jurisdiction

These Terms and any disputes arising from them are governed by and construed in accordance with the laws of France. However, this choice of law does not deprive UK consumers of the mandatory protection afforded to them by the laws of their country of residence, including the UK Consumer Rights Act 2015. Any disputes may be submitted to the competent courts of your country of residence or the courts of France.

 

16. Company Details

This online store is operated by:

Vincent LIM

French Sole Proprietorship (Entrepreneur Individuel)

Registration Number (SIRET): 901 197 723 00033

Business Address: 10 Rue de la Paix, 75002 Paris, France

 

17. Contact Information

Customer Service Hours: Monday–Friday: 10:00 AM – 6:00 PM (GMT/BST)

Email: support@veybourne.com

Phone: +44 1202 080175

Support: Dedicated English-language customer support. We aim to respond within 24 hours on business days.